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Two cars involved in an accident. One is not at fault and calls Faultless Cars NZ to arrange an rental car

Car Accident Not Your Fault?  Get a FREE Replacement Car Delivered - No Cost To You! 

Serving Auckland, Waikato & Bay of Plenty | We deal directly with the at-fault party - no paperwork, no stress

Approved by NZ Insurers

4.9 ★ Rated by Kiwi Drivers

Proud RVA Member (Rental Vehicle Association) 

24/7 Support: 0800 387 607

Like-for-Like Vehicle

We'll match you with a car that's similar to what you were driving - no awkward downsizing. 

24-Hour Delivery

We'll drop the rental car to your door within 24hours of liability confirmation - easy as. 

No Upfront Costs

We'll bill the at-fault insurer directly - so you don't pay a cent upfront. 

How Faultless Cars Works

Book Online in 60 Seconds

Fill in a quick form to apply online or give us a call and let us know what happened - no paperwork stress. 

02


We Verify Your Claim

We'll confirm liability directly with the insurers so you don't have too. 

03


Car Delivered to You

We'll drop a clean like-for-like car to your home or repairer. 

04

Return When Repaired

You drive our car as you would your own - then hand it back. Easy. 

Servicing Waikato, Bay of Plenty & Auckland

- See Coverage Map

Stranded After A Crash? You're Not Alone. 

These are the most common problems Kiwis face when the accident wasn't their fault. 

​Delays, Admin and No Clear Answers

After a crash that wasn't your fault, you're left chasing updates, filling out forms, and waiting weeks with no vehicle. Insurers speak in circles - and your the one left stranded.   

Out-of-Pocket for a Crash You Didn't Cause

You didn't cause the accident, but you're suddenly expected to pay for a rental car  - or worse, go without. Many Kiwis don't realise they're entitled to a free rental.  

No Transport and No Backup Plan

Getting to work, school, or kindy becomes impossible without a car. After a crash, most people are left with no support, no plan, and no way to keep life moving. 

That's why we built Faultless Cars NZ - to take the stress out of not-at-fault accidents. 
We sort the insurer side, deliver a free replacement car, and keep you moving. No delays. No confusion. No cost to you. 

Don't Just Take Our Word For It...

"We didn't even know Faultless Cars existed - but we're so glad we found you. Thank you for the car and the support." 

​Ruth, Cambridge

"After a not-at-fault accident, my car wasn't driveable. Faultless Cars NZ had a clean loan car to me the next day - stress-free and fast. The service, communication and care were outstanding. Special thanks to Lisa for her compassion. Highly recommend."

Gaye, Tauranga 

"Everything was so seamlee. The process was easy, communication was great, and the service was spot on while our car was being repaired."

​Rebecca, Hamilton

Faultless Cars NZ Nissan Qashqai driving on a rural New Zealand road

Proudly Kiwi-Owned & Here When You Need Us

We're a local team that believes in doing things right. When you've been in a crash that wasn't your fault, you shouldn't be the one left stranded - and we're here to make sure of that. 

Blog: Behind the Wheel

Tips, stories, guides and must-knows for Kiwis after a crash - straight from the team at Faultless Cars NZ

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